AI/ML Engineer · Data Scientist — HolboxAI, IIM Ahmedabad

AI/ML systems that make it to production.

I design LLM, RAG, agentic, and voice solutions — then run them on AWS with Terraform. Shipped end to end for clients in e-commerce, healthcare, and retail, from the first prototype to a live Marketplace listing.

One system, up close — the Vocalyx speech loop
STTspeech in
LLMagent reasoning
TTSspeech out
Experience

What I own, day to day.

Data Scientist — HolboxAI IIM Ahmedabad, Gujarat · Dec 2024 → Present

AI systems · Cloud · Delivery
Voice platform

Vocalyx, end to end

Designed and shipped a real-time STT–LLM–TTS pipeline with multi-step agentic workflows on Strands Agent and the Agno framework, published as a package on PyPI. Cut manual support effort by roughly 40% and response times by 35%.

Client delivery

Technical lead for ShopLC

Owned two voice agent systems for a US live-commerce brand — wired into the e-commerce backend for order management, complaint resolution, Jira ticketing, and live agent escalation, then deployed across their telephony stack.

Knowledge AI

Documents that answer questions

Built an OCR-to-RAG pipeline: AWS Textract for layout-aware extraction, OpenAI and sentence-transformer embeddings indexed in ChromaDB, retrieval served back through an LLM so enterprise sites can hold a conversation with their own unstructured documents.

Healthcare

HealthBox

A clinical platform on AWS HealthScribe that transcribes live doctor–patient conversations and extracts structured notes — less time spent on documentation, cleaner EHR data.

Product

The demos site, and what comes next

Contributed to the company's main AI demos website and proposed new AI product concepts mapped to client verticals — turning delivery patterns into things we could sell again.

Cloud

The models are half the job. This is the other half.

Marketplace

Shipped where customers buy

Published production AI solutions to AWS Marketplace — infrastructure built for enterprise-grade security, auto-scaling, and high availability, not a demo that falls over at the second concurrent call.

Infrastructure as code

No click-ops, ever

Every environment provisioned through Terraform and AWS CloudFormation — dev and production stand up from the same version-controlled definitions, so deploys are repeatable, auditable, and reversible. Infrastructure reviews in a pull request, like the rest of the codebase.

Architecture

Designed the whole stack, not just the model

Compute, storage, data, and inference sized and wired together: EC2, S3, RDS, Lambda, Bedrock, plus Amazon Connect contact flows and IVR logic carrying real-time inbound and outbound telephony at scale through Twilio and Telnyx.

Certified

AWS Solutions Architect · HashiCorp Terraform

AWS Certified Solutions Architect – Associate (Jan 2025) and HashiCorp Certified: Terraform Associate (Feb 2026) — the practice came first, the certifications confirmed it.

Running on
EC2S3RDSLambda BedrockSageMakerTextract HealthScribeAmazon ConnectMarketplace TerraformCloudFormation
Selected work

Four systems, from speech loops to query engines.

Platform · Live

Vocalyx — AI voice agent platform

A full speech-to-speech engine using local STT, in-house text processing, and TTS for low latency and contained data. Agentic workflows handle order lookup, complaint handling, Jira tickets, appointment booking, outbound calls, and human handoff. Deployed on AWS Marketplace.

View on PyPI
StrandsAgnoTwilioTelnyxAmazon Connect
Architecture

Multi-agent orchestration framework

Specialist agents collaborating over Agno Teams with agent-to-agent delegation, shared memory, and central orchestration. Dynamic prompt chunking spreads large inputs across agents without losing task context — adaptive routing and context compression fixed the sequential-invocation latency wall.

Agno TeamsShared memoryContext compression
Benchmark

TTS engines, measured

Deepgram TTS against Minimax TTS for real-time voice agents, with Amazon Polly as the quality baseline. Python benchmarking pipelines and dashboards scored latency, streaming behaviour, naturalness, multilingual coverage, and cost — the numbers picked the engine.

DeepgramMinimaxPollyPython
Analytics

NL2SQL — ask the database in English

Schema-aware prompting on Amazon Bedrock (Claude, Titan) translates plain questions into executable SQL and MongoDB queries — joins, aggregations, filters, nested documents. Results render as tables and charts, so reporting no longer waits on an analyst.

BedrockPostgreSQLMongoDB
Toolkit

What I reach for.

AI / ML

  • LLM applications
  • RAG
  • Agentic systems
  • Strands Agent · Agno
  • Speech-to-speech (STT, TTS)
  • Multi-agent orchestration
  • NLP · Machine learning

Cloud & infra

  • EC2 · S3 · RDS · Lambda
  • Bedrock · SageMaker
  • Textract · HealthScribe
  • Amazon Connect
  • AWS Marketplace
  • Terraform · CloudFormation

Languages & data

  • Python
  • JavaScript
  • C · C++
  • PostgreSQL · MySQL
  • MongoDB
  • ChromaDB

Frameworks & tools

  • FastAPI · Flask
  • Git · GitHub
  • Postman
  • Twilio · Telnyx
Record

Certifications, ratings, and school.

AWS Certified Solutions Architect — AssociateID 9d54844f60a4461486b964859ab7e75a
Jan 2025
HashiCorp Certified: Terraform AssociateID 816c0d90-9d27-4e48-a486-37f5505921a1
Feb 2026
LeetCode — Knight700+ problems solved
1936 max · top 3.8%
Codeforces — SpecialistReached in the 6th contest
1435 max
CodeChefJuly Long · Starters 109
rank 39 · rank 128
B.Tech, Computer Engineering — DDITDharmsinh Desai University · 2021–2025
CPI 9.15 · rank 3